SmileBack

Want to Increase Your Customer Retention With 10x More Feedback?

Schedule a demo and find out how to easily recognize and address crucial support issues that cause your customers to churn

Measuring customers satisfaction to increase customer retention

Schedule a live SmileBack demo and learn how to continuously improve your support cycle by:

  • Getting 10x more customer feedback with a single click Smile survey
  • Segment your client data to uncover patterns about your customer frustration
  • Addressing crucial support issues in real-time to improve your customer experience
  • Using customer feedback to guide future investments and reducing customer churn

A 30-minute demo to increase your customer retention forever

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Anticipate Your Customer Needs

Gain vital information about your customers' experience with genuine feedback at the close of every support ticket.

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Accelerate Your Operational Efficiency

Improve your service delivery with valuable data about your customer journey from sale to satisfaction.

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Increase retention and customer satisfaction

Addressing support issues before your customers get frustrated and decide to leave increases customer retention and overall satisfaction.

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Boost Brand Reputation and Revenue

Gain a reputation for exceptional customer service that builds brand loyalty and increases revenue.

Increase Referrals

Increase Referrals

Make measurable and continuous process improvements that leave your customers raving about the experience they've received.

Don’t wait for your customers to churn!

Get the data you need to recognize and address your customer frustration with SmileBack.

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Netstar

“We use SmileBack extensively throughout our business to ensure we really know how our clients feel about our service. Response rates are very high so we can rely on the data. It gives us some of the most important KPIs we work with."

Malcolm Diack

Senior Strategist, Netstar UK

Anticipate your customer needs and increase your customer retention with SmileBack.

Book A Demo